After submitting your Vietnam eVisa application, the next step is checking whether it has been approved. The official Vietnamese immigration portal lets you look up your status using your registration code and email address. This guide walks you through the entire process – from checking your status to downloading, printing, and troubleshooting common issues.
How to Check Your Vietnam eVisa Status
Checking your eVisa status takes less than one minute once you have your details ready. The process is entirely online through the official government portal.
Step 1 — Gather Your Details
Before visiting the portal, have these two pieces of information ready:
- Registration code — the alphanumeric code you received in your confirmation email after submitting your application
- Email address — the same email you used during the eVisa application
Your registration code is the most important detail. Without it, you cannot check your status on the official portal. If you have already applied for your eVisa and need guidance on the full application process, see our Vietnam eVisa application guide.
Step 2 — Visit the Official Portal
Open your browser and go to the official Vietnam immigration status check page:
evisa.xuatnhapcanh.gov.vn/tra-cuu-thi-thuc
This is the only official government portal for checking eVisa status. Avoid third-party websites that claim to check your status – they may charge unnecessary fees or collect your personal data.
Step 3 — Enter Registration Code and Email
On the status check page, you will see two input fields:
- Registration code — enter the full code exactly as it appears in your confirmation email
- Email — enter the email address associated with your application
Double-check both fields for typos before proceeding. A single wrong character will return “not found” even if your application exists.
Step 4 — View Your Status
Click the Search button (labeled “Tra cứu” on the Vietnamese version of the page). The portal will display your current eVisa status within seconds.
Understanding Your eVisa Status
Your eVisa will display one of three possible statuses. Each has a specific meaning and next step.
| Status | Meaning | Next Step |
|---|---|---|
| Processing | Your application is under review by the Vietnam Immigration Department. No decision has been made yet. | Wait. Standard processing takes 3 working days. Check again in 24-48 hours. |
| Approved | Your eVisa has been granted. The PDF is ready for download. | Download the PDF immediately and print it. See download instructions below. |
| Rejected | Your application has been denied. Common reasons include incorrect information, photo issues, or passport validity problems. | You will need to submit a new application with corrected details. Review our complete Vietnam eVisa guide for help. |
If you haven’t applied yet and want to understand the full timeline, our eVisa processing time guide covers current estimates and peak season delays.
How to Download Your Approved eVisa PDF
Once your status shows “Approved,” you can download your eVisa directly from the same status check page.
Download Steps
- After your status displays as “Approved,” look for the download link on the results page
- Click the link to download the PDF file to your device
- Save the file in a location you can easily find — your Downloads folder, Desktop, or a dedicated travel documents folder
- Open the PDF to verify all details are correct before printing
What the PDF Contains
Your eVisa PDF includes the following information that immigration officers will verify:
- Your full name (as it appears on your passport)
- Passport number and nationality
- Date of birth
- Visa type (single or multiple entry)
- Validity period (entry and exit dates)
- Approved entry points — your eVisa will be valid for entry at 42 designated entry points across Vietnam, including international airports and land border crossings
- QR code for verification
Check every field on the PDF against your passport. If any detail is incorrect, contact the Vietnam Immigration Department before traveling.
Printing Your eVisa – What You Need to Know
Printing your eVisa correctly ensures a smooth experience at immigration. Here are the key specifications.
Paper Size and Quality
- Paper size: A4 (standard letter size also works)
- Print quality: Use your printer’s standard or high-quality setting
- Orientation: Portrait
Color vs Black-and-White
A color printout is recommended because the eVisa PDF includes a QR code and color-coded elements that immigration officers may scan or visually verify. Black-and-white printing works in most cases, but color removes any risk of issues.
How Many Copies to Print
Carry at least two printed copies of your eVisa:
- One for immigration officers at the port of entry
- One as a backup in case the first is lost or damaged
Some travelers also keep a copy in their carry-on luggage separate from their travel documents folder.
Digital vs Physical Copy – Do You Need to Print?
This is one of the most common questions from travelers, and the answer depends on several factors.
Phone Screenshot Acceptance
Some travelers report successfully entering Vietnam with only a phone screenshot or digital copy of their eVisa. However, this is not guaranteed. Immigration officers have the right to request a printed copy, and policies may vary between entry points.
Immigration Officer Expectations
At major international airports like Noi Bai (Hanoi) and Tan Son Nhat (Ho Chi Minh City), immigration officers typically process eVisas quickly with a printed copy. At smaller airports or land border crossings, having a printed document removes any communication barriers.
Airline Check-in Requirements
Many airlines require a printed eVisa or visible digital copy before allowing you to board your flight to Vietnam. Airlines may not let you check in without proof of valid visa documentation. A printed copy eliminates this risk entirely.
Bottom line: Print your eVisa. The cost of printing is minimal, and it removes the risk of being denied boarding or entry.
What If Your eVisa Status Shows “Processing” Too Long?
A “Processing” status is normal for the first few days after application. Here is what to expect and when to take action.
Normal Processing Timeline
The Vietnam Immigration Department processes most eVisa applications within 3 working days. Working days exclude weekends and Vietnamese public holidays. During peak travel seasons (December-February, June-August), processing may take slightly longer.
When to Start Worrying
Follow this timeline for escalation:
- Days 1–3: Normal. Check back daily.
- Days 4–5: Slightly delayed but still within acceptable range. Continue waiting.
- Day 6+: Consider contacting the Vietnam Immigration Department.
- Day 10+: Definitely follow up if you have an upcoming flight.
Who to Contact
If your eVisa has been in “Processing” status for more than 5 working days:
- Check your email (including spam/junk folders) for any requests for additional information from the immigration department
- Visit the official portal at evisa.xuatnhapcanh.gov.vn for contact information
- Contact the Vietnam Immigration Department directly — their office is located at 44-46 Tran Phu Street, Ba Dinh District, Hanoi
If your travel date is approaching and you need faster resolution, consider applying for a new eVisa application or exploring alternative visa options.
Lost Registration Code – How to Recover It
Losing your registration code is more common than you might think. Here is how to find it.
Check Your Email Inbox
Search your email inbox for messages from the Vietnam eVisa system. Look for emails sent immediately after your application submission. The subject line typically contains “e-visa” or “registration.” Your registration code is included in this confirmation email.
Check Spam and Junk Folders
The confirmation email may have been filtered as spam. Check your spam, junk, and promotions folders. Search for keywords like “evisa,” “Vietnam,” “registration code,” or the sender domain “xuatnhapcanh.gov.vn.”
Contact Immigration as Last Resort
If you cannot find the confirmation email, contact the Vietnam Immigration Department with your passport number, full name, and application date. They may be able to look up your application and provide the registration code.
Phone Screenshot Tips for Your eVisa
Even though a printed copy is recommended, having a phone screenshot as a backup is smart. Here is how to make sure your screenshot is usable.
How to Take a Clear Screenshot
- Open the eVisa PDF on your phone’s PDF viewer
- Zoom in so the text is clearly readable
- Take a screenshot that captures the full document or at minimum the key details (name, passport number, visa validity, QR code)
- On most phones, press the power button and volume down button simultaneously
Save Offline and Backup
- Save the screenshot to your phone’s local storage, not just the cloud
- Email the PDF to yourself as a secondary backup
- Upload to a cloud service (Google Drive, iCloud) for access from any device
- Save the original PDF file on your phone — not just the screenshot
Battery and Brightness Tips
- Charge your phone fully before traveling
- Increase screen brightness to maximum when showing your eVisa at immigration
- Enable airplane mode after saving your documents to conserve battery
- Carry a portable charger as backup
Frequently Asked Questions
How do I check if my Vietnam e-visa is approved?
Visit the official portal at evisa.xuatnhapcanh.gov.vn/tra-cuu-thi-thuc. Enter your registration code and email address, then click Search. Your status will display as Processing, Approved, or Rejected.
How to download Vietnam e-visa after approval?
After your status shows “Approved” on the official portal, click the download link on the results page to save the eVisa as a PDF file. Print it on A4 paper for immigration.
Do I need to print my Vietnam eVisa?
Yes, printing is strongly recommended. While some travelers report using phone screenshots, a printed A4 copy removes the risk of issues at immigration and with airline check-in. Carry at least two copies.
How long does Vietnam eVisa take to process?
Standard processing takes approximately 3 working days, excluding weekends and Vietnamese public holidays. If your status shows “Processing” after 5 working days, consider contacting the Vietnam Immigration Department.
What does “Processing” mean on my eVisa status?
“Processing” means your application is under review by the Vietnam Immigration Department. No decision has been made yet. This is normal for the first 3 working days after submission.
Can I check my Vietnam eVisa status by passport number?
The official portal requires your registration code and email address. If you have lost your registration code, check your confirmation email (including spam folder) or contact the Vietnam Immigration Department with your passport details for assistance.
What if my eVisa application is rejected?
If your eVisa is rejected, you will need to submit a new application. Common rejection reasons include incorrect personal information, photo quality issues, or passport validity less than 6 months. Review the rejection details and correct the issues before reapplying.
Is a phone screenshot of my eVisa acceptable at immigration?
A phone screenshot may work at some entry points, but it is not guaranteed. Immigration officers can request a printed copy, and airlines may require one for check-in. Always carry a printed copy as your primary document and keep a digital screenshot as backup.
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This article was last updated in July 2026 by the editorial team at Vietnam eVisa Info. Our team specializes in Vietnam immigration policy and electronic visa processes. All information is verified against official sources including the Vietnam Immigration Department portal. Visa policies can change — always verify current requirements on the official government portal at evisa.xuatnhapcanh.gov.vn before traveling.
